Important Information
Policies
To help make your stay at Flat da Esmeralda in Canoa Quebrada as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Policies focused on privacy and respectful use of space.
- Check-In & Check-Out
Check-in starts from 14:00, with check-out by 12:00.
- Flat Use & Occupancy
Flats at Flat da Esmeralda are reserved for registered guests only. Occupancy limits apply.
- Smoking Policy
Smoking is not permitted inside the flats.
- Quiet Hours
Guests are expected to respect quiet hours, particularly in the evening.
- General Guidelines
Parties and events are not permitted. Guests are responsible for the condition of the flat during their stay.